As I mentioned previously, although her actions were legal, she was unethical. She caused the establishment a loss in terms of them never being able to sample the product therefore potentially taking earnings away from the provider. The reason the provider sent the cases to begin with was because they wanted to maintain a win-win relationship with the restaurant. They would not give away free samples just because.
“ Ethics refers to the choices of proper conduct made by an individual in his or her relationships with others. Ethical behavior refers to behavior that is considered “right” or the “right thing to do.” Consistently choosing ethical behavior over behavior that is not ethical is important to your long-term career achievements. This is so because hospitality managers often will not know what the law may actually require in a given situation. When managerial activities are examined, employers, in many cases, will simply consider whether a manager’s actions were intentionally ethical or unethical.” Dopson, Lea R. Managerial Accounting for the Hospitality Industry. Wiley, 09/2008. VitalSource Bookshelf Online.
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